Returns & Exchanges
At Pathek International, we want you to be completely satisfied with your fashion purchase, which is why we offer a seamless 30-day return policy for all unworn garments. If your items don't meet your expectations, our streamlined process ensures a quick exchange or full refund.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
- 2.Package Your Items
Place the original items with all tags attached back into their original packaging to ensure they are protected during transit.
- 3.Print and Attach Label
Download your pre-paid shipping label from our portal, print it out, and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package at any authorized courier drop-off point and use the provided tracking number to monitor your return's progress to our warehouse.